Terms of service
Last updated: July 17, 2026
These Terms of Service govern your use of the House of Hensley website and your purchase of products from us. By accessing the website or placing an order, you agree to these terms and to our Privacy, Shipping, and Refund Policies.
Online store terms
You must be of legal age in your province or territory to make a purchase. You may not use our website or products for any unlawful or unauthorized purpose, interfere with the operation or security of the website, transmit malicious code, or violate the rights of others.
Product information
We make reasonable efforts to display our products accurately. The Hensley Cup is handcrafted from natural oak, so colour, grain, markings, dimensions, and finish may vary slightly from photographs and from one piece to another. These natural variations make each piece unique and are not defects.
Availability and limited editions
Products and numbered editions are subject to availability. Adding an item to your cart does not reserve it. We may limit quantities, discontinue products, or cancel an order if inventory is unavailable, a pricing error occurs, or we reasonably suspect fraud or misuse. If we cancel a paid order, we will refund the affected amount.
Prices and payment
Prices are shown in the currency displayed at checkout and may change without notice. Applicable taxes and any other charges will be shown before you complete your purchase. You agree to provide current, complete, and accurate billing and account information.
Orders
An order confirmation acknowledges that we received your order; it does not guarantee acceptance. We reserve the right to refuse or cancel an order for legitimate reasons, including suspected fraud, payment problems, inventory errors, or incorrect product or pricing information.
Shipping and returns
Shipping estimates and return eligibility are described in our Shipping Policy and Refund Policy, which form part of these terms.
Intellectual property
All website content, including text, photographs, graphics, branding, logos, product designs, and other materials, is owned by or licensed to House of Hensley and is protected by applicable intellectual-property laws. You may not reproduce, distribute, modify, or commercially exploit this content without written permission.
Third-party services and links
Our website may use or link to third-party services. We are not responsible for third-party websites, content, policies, or services. Your use of those services may be governed by separate terms.
Disclaimer
Except where prohibited by law, the website and its content are provided on an “as available” basis. We do not guarantee uninterrupted or error-free access. Nothing in these terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.
Limitation of liability
To the fullest extent permitted by law, House of Hensley will not be liable for indirect, incidental, special, or consequential loss arising from use of the website or products. Our total liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim. These limitations do not apply where prohibited by applicable consumer law.
Indemnification
To the extent permitted by law, you agree to indemnify House of Hensley against claims arising from your unlawful misuse of the website or your material violation of these terms.
Severability
If any provision of these terms is found unenforceable, the remaining provisions will continue in effect.
Changes to these terms
We may update these terms from time to time. The version published on this page at the time of your order applies to that purchase, subject to applicable law.
Governing law
These terms are governed by the laws applicable to House of Hensley and by any mandatory consumer-protection laws that apply where you live.
Contact
Questions about these terms may be sent to contact.walterhensley@gmail.com.